Our service offers personalized healthcare guidance, expedited access to a broad spectrum of medical specialists, and specialized mental wellness care, including BIPOC-focused services.
Benefit from continuity in mental wellness support, concierge pharmacy delivery, and comprehensive medication management.
Experience reduced absenteeism, improved productivity, and enhanced workplace morale through our streamlined healthcare coordination and racial sensitivity programs.
WHAssist Service: This feature offers immediate, personalized support from trusted Patient Navigators who evaluate your healthcare requirements and initiate a tailored action plan to navigate the complexities of the healthcare system.
Benefit: From addressing everyday health questions to offering advice on managing serious health conditions, WHAssist Patient Navigators guarantee access to trustworthy health information and services, offering the prompt support you need from a trusted source.
WHAssist Service: This feature provides members with the flexibility of VIRTUAL and SCHEDULED,In-Person appointments with General Practitioners (GPs), ensuring convenience and accessibility.
Similarly, Patient Navigators (PNs) also facilitate quick scheduling with Specialists.
Benefit: This approach ensures convenience and easy access to medical care, significantly reducing reliance on emergency departments for primary healthcare needs. By facilitating quick scheduling with healthcare professionals, the service promotes early diagnosis and treatment, leading to potentially better health outcomes.
This integrated healthcare model not only makes medical care more accessible but also aims to improve the efficiency and effectiveness of the healthcare journey for each member.
WHAssist Service: For WHAssist members, this service focuses on prioritizing Mental Health by providing expedited access to Psychiatrists. Members referred to Psychiatrists will be assessed within two weeks of their referral being processed.
Benefit: Quick access to Psychiatric Evaluations can lead to earlier detection and diagnosis of mental health issues, improving the chances of successful treatment. Knowing that mental health support is readily available, and prompt, can significantly reduce the anxiety and stress associated with long wait times for psychiatric care.
WHAssist Service: Our concierge pharmacy network offers FREE medication delivery services, bringing prescriptions directly to the members home or workplace to provide convenience for members who may have difficulty getting to the pharmacy.
WHAssist’s Concierge Pharmacy services also include patient education and counseling on medication use, potential side effects, interactions with other drugs or food and other aspects of disease management. This can help members become more informed and active participants in their care, leading to better health outcomes.
Benefit: WHAssist’s Concierge Pharmacy services empower members to be more informed and actively involved in their healthcare, ultimately leading to improved health outcomes and a more personalized healthcare experience. Our services encourage medication adherence, reducing the risk of worsening conditions that might require more expensive treatments.
WHAssist Service: WHAssist provides members access to a Health Information & Navigation Portal which delivers reliable health information, personalized support, and effective health-related services in one single destination, using technology to help members make informed health decisions.
Benefit: The portal contains a relevant, reliable, and up-to-date collection of articles, resources and search tools that offer insight into common health concerns and how to navigate our healthcare system, as well as databases for health conditions, medications, and natural products.
Our smart search tools let users quickly find physicians/specialists, hospitals, clinics and labs, community support groups, and caregiving facilities using a postal code or specific intersection.
Members can receive customized case reports containing additional information and resources, including lists of services, physicians, and health education materials, normally provided within one to two business days of the request. These information requests are reviewed by our Nurse Clinical Coordinators and our Medical Director (physician) as required.
» Understanding a condition or illness
» Managing a chronic disease with medical fact sheets
» Checking procedure wait times
» Accessing counselling resources to address mental health concerns
» Coping with disability and locating support services
» Locating eldercare resources or assisted living facilities
» Locating hospitals, clinics, home care services and care facilities
Quick access to medical services means employees can obtain sick notes efficiently, preventing prolonged unexplained absences.
Companies benefit from WHAssist’s program created to Embrace Diversity, Foster Understanding, and provide Racial Sensitivity Therapy.
This program helps organizations build a more inclusive environment and addresses potential workplace racial tensions and misunderstandings.
As a result, there is a promotion of unity, reduced workplace conflicts, and an enhanced understanding of diverse cultural perspectives.
With the comprehensive review of medications and patient education, employees are better equipped to manage their health, leading to fewer sick days and improved productivity.
The coordination and scheduling services offered by the Patient Navigator means workers spend less time managing their healthcare and more time focusing on their work.
Swift access to mental health resources ensures workers remain mentally resilient, fostering a workplace atmosphere of higher morale, reduced absenteeism due to mental health days, and enhanced overall productivity.
With discounts on OTC products and streamlined healthcare services, companies can potentially see a reduction in health-related costs.